Includes
Customer Support
MASTERING COMMUNICATION, NEGOTIATION AND PRESENTATION SKILLS
Date: 3 days, Jan.29 - Jan.31, 2025
Workshop Fee:
205000
Location: 13, John Olugbo Street, Off Toyin Street, Ikeja - Lagos, NG
Website: http://www.avantgardenigeria.com
Avant-Garde Resources Center (ARC)
Course Description:
Objective
Mastering the inter-related skills of communication, negotiation and presentation is the key to success both for individuals building their careers and for the organizations in which they work.
By the end of the workshop, participants will be able to:
· Communicate clearly and effectively both on a one-to-one basis and in group situations such as meeting
· Build rapport and interpersonal relationships and develop their influential skills
· Maximize deal benefits in commercial negotiations
· Make formal presentations to small and large groups with clarity and persuasiveness.
Content
Exploring Communication Skills
· Barriers to Effective Communication
· Elements and Types of Communication
· Assertiveness
Negotiating Skills
· Preparation, Planning Objectives and Positions
· Structuring a Negotiation
· Bidding, Bargaining, Proposing and Closing
· Creative Negotiating
Presentation Skills
· Confidence and Nerves
· Determining Content and Level
· Structuring a Presentation
· Preparing for a Presentation
· Developing and Using Notes
· Stage Management
Influencing Skills
· Presenting as a Team
· Introducing Change and Getting Support
· Influencing Skills and Managing ―Politics‖
FOR WHOM: Heads of Departments, Directors, Human Resources Managers, Team Leaders/Supervisors, Administration Executives, Sales Representatives, Office Managers, Business Development Managers, Public Relations Managers/ Officers, Advertising Managers, Marketers, Executive Secretaries, Office Administrators, Personal Assistants and others who are involved in commercial and negotiation activities at all levels of the organization.