Customer Support
Date: 3 days, Jun.4 - Jun.6, 2025
Workshop Fee:
205000
Location: 13, John Olugbo Street, Off Toyin Street, Ikeja - Lagos, NG
Website: http://www.avantgardenigeria.com
Avant-Garde Resources Center (ARC)
Despite every effort to eliminate warehousing and the inventory housed within, warehousing will continue to play a critical role in assuring high levels of customer service and overall logistics performance. This workshop offers a general introduction to the roles expected by anyone in a storekeeping position. The different stores operations are explained in detail to better appreciate the position of a storekeeper in the company operations. Upon completion of this workshop, participants will be able to:
- Establishes the best methods for inventory analysis and improvement actions
- Highlights the problems found in most spares warehouse environments
- Reveals the best approach to improve inventory record accuracy
- Improves the coordination of inventory management with maintenance management
· Warehouse Functions
· How many Warehouses?
· The Distribution Function
· Warehouse Processes: Receipts, Packing and Dispatch
· Setting Order Levels
· Stock Rotation and Adjustments
· Meeting Customers’ Orders
· Housekeeping
· Stock Taking
· Duty of Care
· Inspections and Risk Assessments
· Equipment Maintenance and Care
· Recognizing Health and Safety Risks
· Raising People’s Awareness
· Controlling Operations
· Planning Operations
· Performance Measurement
· Financial Planning
· Objectives, Accountabilities and Responsibilities
· Warehouse Supervision Cycle
· Warehouse Operations and Layout
· Changing Existing Warehouse Layouts
· Loading Bays
· Selecting Fork Lift Trucks
· Operational Timings and Planning
· Selecting Racking
FOR WHOM: Storekeepers, Warehouse Managers/Supervisors, Accountants, Auditors, Purchasing/Stores Officers, Heads of Departments and others who wish to enhance their current skills in managing stores and warehouses.